Philippines central bank pushes for ATM network merger

April 3, 2014

The Bangko Sentral ng Pilipinas, the Philippines apex bank, is strongly encouraging the country's three major ATM networks to consider becoming one. Greater…

Hampton Roads Bankshares adds auto-deposit ATMs, outsources fleet services

April 2, 2014

Bank holding company Hampton Roads Bankshares Inc. has retained Diebold Inc. to provide a variety of outsourced ATM channel management services. The bank has…

Committee finalizes recommendations for ATM security in India

April 1, 2014

Following the brutal attack last November by a machete-wielding robber on a woman using an ATM, the Indian banking system continues to investigate ways to make…

To increase positive brand image, eliminate negative impressions at the ATM

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

In the Internet age, negative comments and reviews can go viral in the worst possible sense. Companies scramble to "clean up" customer service issues and draft…

Glory extends UW series banknote sorter range

March 27, 2014

Cash management solutions provider Glory has introduced two new models in its UW range. The 12-pocket UW-700 and 16-pocket UW-800 address the needs of…

Why Banks and Credit Unions Should Outsource Their ATM Back-Office

ATM program management is costly and complicated, yet it isn't a core business for financial institutions that deploy ATMs as part of their customer…

Presented by Cash Connect

The interactive ATM: 'It requires a new way of thinking'

An Atlanta banker says realizing new efficiencies from an interactive teller device requires a new operational mindset.

Fed study documents rise of mobile banking

Study finds that ATMs still rank high among banking channels, but the impact of mobile on service delivery is growing.

US Bank e-payment kiosk lets businesses collect funds on the spot

March 26, 2014

A new e-payments kiosk service from U.S. Bank Global Treasury Management allows utilities, government entities, nonprofits and other businesses to collect…

It's go time. Are your techs ready?

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

This year will be remembered for the number of ATM upgrades and replacements that occurred as a result of the migration from Windows XP to Windows 7. But this…

Appeals court upholds Federal Reserve's 21-cent debit card swipe fee cap

March 21, 2014

A federal appeals court has today handed down a ruling in a back-and-forth drama that grew out of the 2010 Dodd-Frank Consumer Protection and Wall Street…

Wheeled rent-a-branch offers Indian FIs an option for fast expansion

March 21, 2014

In India, the rush is on to expand banking services to unbanked rural villages. And one company is looking to cash in by helping FIs to roll out services to…

'Mitigate fraud, or else,' CBN says

March 21, 2014

The Central Bank of Nigeria has advised the nation's retail FIs that they must implement measures to mitigate a rising tide of ATM fraud or face sanctions.

Seven Bank nets fourfold increase in Tokyo subway ATM installations

March 20, 2014

Installations are underway in a planned deployment that will increase the number of Seven Bank ATMs in Tokyo subway stations from 18 to 72. All machines are to…

FIs reconsider account offerings, branch networks

by Terry Dooley — SVP & CIO, ITS, Inc

Financial institutions across the U.S. still face increased operating costs and decreased revenue. With the goal to at least maintain — if not increase …

UK building society rolls Windows 7, contactless into one upgrade

March 20, 2014

NCR Corp. has announced that it will assist Cumberland Building Society in projects to upgrade its NCR ATMs to Windows 7 and implement a contactless card…

RaceTrac, Fifth Third finish 228-ATM deployment

March 20, 2014

Fifth Third Bank and RaceTrac Petroleum recently completed the installation of 228 ATMs in RaceTrac C-stores — including 154 in Florida and 74 in Georgia. Last…

ATMs key to growth strategy for Venezuelan FI

March 19, 2014

Banco del Tesoro, Venezuela's third largest public bank, plans to double the size of its ATM network by July. The bank will install 200 new Cineo ATMs from…

Chinese banks expand footprints, hours with Avaya VTMs

March 19, 2014

An increasing number of city-based commercial banks across China are adopting video teller machines in order to provide more flexible customer service while…

Community FI brings big-town banking to small-town Iowa

March 18, 2014

PCSB Bank, a family-owned community bank serving southwest Iowa, is the state's first FI to implement software-driven video teller technology with the…