Nigerian FIs turn to third-party providers to control rising ATM costs

July 21, 2014

The rising cost of delivering on consumer demands for efficiency is causing an increasing number of banks to outsource ATM deployment and fleet management.

Euro- and pound-dispensing ATMs installed across London Underground

July 18, 2014

Transport for London and Raphaels Bank have partnered to outfit 70 sites across the London Underground with ATMs that dispense both pounds and euros.

Vantiv expands presence in Northeast through venture with People's United Bank

July 18, 2014

The new People's United Merchant Services combines the FI's strong reputation and broad access to commercial merchants with Vantiv's payments expertise…

Big data for debit: Marketing tool or money pit?

July 18, 2014

A new research note answers questions asked by retail bankers and debit issuers who wonder whether - and how - they can benefit from big data analytics.

With ATMs, meet boomers where they live, millennials where they work

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With ATMs acting more like branches and branches acting more like oversized ATM vestibules with live bankers, the industry finally has the agility to serve…

Texas FI teams with Diebold for branch transformation initiative

July 16, 2014

Guaranty Bank & Trust of Mount Pleasant, Texas, has adopted advanced solutions from Diebold Inc. to support its branch transformation strategy as the FI…

It's not an ATM. It's another branch.

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

It might be time to start considering your individual ATMs as mini-branches and to begin thinking about how to deliver an experience befitting of their…

SafenSoft, AK BARS Bank create Russia's first PCI DSS-compliant ATM network

July 15, 2014

AK BARS Bank and Safensoft have announced the recent completion of PCI DSS recertification at the bank using SafenSoft information security solutions.

FCU adds RDC as component of customer self-service strategy

July 15, 2014

FedChoice FCU, a federal employees credit union serving nearly 25,000 members, has implemented QwikDeposit ToGo from Bluepoint Solutions for mobile remote…

Consumers' real-world cost of cash: A defining moment for ATM deployers and merchants

Many IADs believe it's a race to zero in terms of fees, but the true opportunity is to shift ATM transactional costs from the consumer to the marketers trying…

Brazil's Bradesco piloting technology give customers immediate access to deposited cash

July 14, 2014

Bradesco, one of the largest financial institutions in Brazil, will begin piloting new technology from NCR Corp. that allows immediate accountholder credit for…

Cashiers promoted to 'community bankers' with new Barclays branch model

July 14, 2014

Barclays has announced that it will promote more than 6,500 branch staff from the role of teller (or "cashier," as the FI calls them) to that of "community…

Bankers on the frontlines of cyber defense

Today, firewalls, encryption, antivirus software and cloud providers are just as important to a bank’s security as armed guards, security cameras and steel…

Could Apple or Google smash the banks?

Tech giants don't need to compete head-to-head with traditional banks and payment networks — they can simply innovate around them.

Chicago bank goes all-digital with new debit/ATM account

July 10, 2014

The Visa-branded account offers an array of largely free electronic services — bill pay, e-statements, person-to-person money transfers and 70,00…

Why do consumers hate ATM fees so much?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

It might be because they don't have a clue where the money goes ... and nobody's taken the time to educate them.

Bank kiosks expand ATM services with face-to-face interaction

July 9, 2014

Citizens Bank of Edmond in Edmond, Okla., has become the first community branch in the nation to put a face to electronic banking with direct video links at…

Dual-bin collection expands Cummins Allison self-service coin counter options

July 9, 2014

Cummins Allison, a provider of ATMs and coin, currency and check processing technology, has expanded its Money Machine 2 self-service coin counter options with…

NCR marks first European deployment of Interactive Banker

July 9, 2014

Banca Popolare di Bari, one of Italy’s largest banks, has tapped NCR Corp. to help implement the bank's vision for a ‘branch of the future.’ This includes the…

Barclays Botswana aims for 'go-to bank' status with next-gen ATMs

July 8, 2014

The new ATMs will enable branch transactions beyond traditional banking hours, as well as nontraditional services such as bill payment, funds transfer, mobile…