Can financial institutions monetize cash transactions?

What if banks could introduce a payments innovation that would raise consumers' estimation of them and add to the bottom line in the process? Maybe they can.

Bank of Ireland ATM policy peeves consumer groups

November 5, 2015

The bank unleashed a torrent of criticism when it introduced new rules that required customers to use ATMs rather than teller windows.

Study: Hispanics omnichannel users of banking services

November 5, 2015

FIs trying to attract Hispanic customers should emphasize the breadth of their banking options, a new study says.

Survey: For payment safety, consumers trust banks the most

November 4, 2015

Three-quarters of consumers trust banks to protect their payments, while only 1 percent trust major retailers or telecom companies to do so, an ABA study finds.

EMV Migration Forum paper takes on EMV instant issuance issues

November 3, 2015

"Implementing EMV in the U.S.: Best Practices in Support of EMV Instant Issuance," offers guidance for the successful development of an EMV-enabled instant…

Bluepoint, Gro software simplifies mobile account creation

November 3, 2015

The companies say their OpenAnyware solution takes the friction out of mobile bank account opening, reducing abandon rates — and costs.

FFIEC issues statement on 'cyberextortion'

November 3, 2015

The Federal Financial Institutions Examination Council warns of an increase in cyberattacks that seek to extort payment from FIs in return for the release of…

Hillary Clinton condemns 'usurious' ATM fees

November 2, 2015

However, her offhand comments last week fall well short of legislative efforts by her Democratic rival Bernie Sanders to impose government limits on 'ripoff…

Are millennials from Mars?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Plenty of things about millennials might seem alien to Gen X-ers and boomers, but when it comes to banking, they're all pretty much the same.

New study affirms importance of the branch

October 29, 2015

Consumers see the branch as the place where their money lives; the Web and mobile are just vehicles for its movement, a new report says.

State Bank of India subsidiary to adopt Euronet ATM/switch system

October 29, 2015

The project will help SBI to successfully pursue a goal of increasing its retail banking presence in Indonesia, Euronet says.

US FIs form secure real-time payments network

October 27, 2015

Early Warning, the fraud protection and risk management arm of major US banks, will acquire clearXchange, the nation's largest bank-owned digital payments…

Uneasy alliance: Banks and fintech startups

by Dan Glessner — Chief Marketing Officer, Quisk, Inc.

Startups should seek to leverage the consumer trust which banks have worked for decades to earn; banks should look to startups for consumer-focused…

Mobile payments set to dominate discussions at Money 20/20

by Will Hernandez — Editor, NetWorld Media Group

EMV and bank innovation also should be hot topics next week in Las Vegas, writes Mobile Payments Today Editor Will Hernandez.

Fifth Third plans to launch new commercial card mobile app

October 21, 2015

Cardholders will be able to suspend and unsuspend card accounts and have push notifications sent to their mobile device.

Ethiopia's largest FI taps NCR for ATM network monitoring

October 19, 2015

NCR Aptra Vision will provide a single, accurate view across the Commercial Bank of Ethiopia's multivendor ATM network to empower decision-making, NCR says.

International law enforcement targets next-gen banking malware

October 15, 2015

Dridex was developed by cybercriminals to harvest online banking details, which are then used to steal money from individuals and businesses worldwide, Europol…

New ATM app provides onsite insight to machine issues

October 15, 2015

The SEC-QR app provides a fast and simple way for anyone — including the ATM end user — to notify the operator of a problem with a machine.

Leveraging innovative technology to transform the branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

An panel at BAI Retail Delivery discusses the challenges of getting people, products and processes to work as one and provide the ideal customer experience.

Saskatchewan CU aims to enhance customer experience with VTMs

October 13, 2015

With the transformation of two flagship branches, Affinity Credit Union has become the first Canadian FI to use Diebold 9900 in-lobby tellers.