Gallery: A new branch model built around self-service banking solutions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A cost-efficient new concept features "assisted self-service" ATMs and "universal" banking representatives.

HSBC joins RBS in refunding uncollected ATM cash withdrawals

December 27, 2012

Not to be left holding the proverbial bag (particularly one filled with other people's money) HSBC has said it will join the Royal Bank of Scotland and NatWest…

Temenos to provide standardized IT platform for Nordea Bank

December 27, 2012

Luxembourg-based Nordea Bank, a pan-European provider of private banking services, has opted to use software applications from Geneva-based Temenos to…

Azerbaijani ATM network takes a step forward

December 26, 2012

For the first time in the nation of Azerbaijan, two banks have entered into a fee-free ATM sharing agreement.

Hey, Buddy! Can you spare a dime?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

At a time when so many banking tasks can be accomplished online and via mobile, why the video ATM?

Suncoast Schools FCU opts for ARCA teller cash recyclers

December 20, 2012

Suncoast Schools Federal Credit Union, Florida's largest CU with more than $5 billion in assets, has entered a new relationship with ARCA, installing the ARCA…

Mobile banking expected to triple from 2012 to 2016

December 20, 2012

The future of mobile banking is strong, according to a new report from analysts at Aite Group. The Boston-based research firm said that approximately 7,00…

Brit banks to refund $16.2M in forgotten ATM cash

December 20, 2012

Absent-minded Brits are getting a break from the Royal Bank of Scotland and NatWest. The banks have embarked on a £10 million ($16.2 million) campaign to…

Interbank ATM switch catching on in Ghana

December 17, 2012

Since the introduction of Ghana's national switch activation last month, Ghana Interbank Payment and Settlement Systems said customer use of the ATMs of other…

CO-OP intros ATM with shared branching functionality

December 14, 2012

CO-OP Financial Services is urging credit unions to share and offering them the means to do it. The credit union service organization has announced its…

German Bank NORD/LB outsources IT infrastructure ops to Wincor Nixdorf

December 14, 2012

Wincor Nixdorf has won a seven-year contract to provide central operations management of IT infrastructure for Norddeutsche Landesbank. The agreement, which…

European ATM co-op joins Pulse network

December 13, 2012

EUFiserv Payments, a Brussels-based ATM cooperative owned by 10 European banks, and PULSE, the debit and ATM network subsidiary of Discover Financial Services…

2012 GRG Global Customer Exchange

Kashif Naeem, vice president and head of product management at Sudan's largest FI, Bank of Khartoum, talks about the opportunity GCE provides to learn about…

Wright-Patt CU to add Interactive Teller to ATM fleet

December 11, 2012

Wright-Patt Credit Union, an Ohio-based FI serving more than 230,000 members, has announced that it will begin introducing NCR APTRA Interactive Teller…

NASA FCU ATMs now dispensing Visa gift cards

December 11, 2012

NASA Federal Credit Union has announced the introduction of ATM-dispensed Visa gift cards at select branches in Maryland, Virginia and the District of…

CBN announces Dec. 17 end to all ATM fees

December 10, 2012

After several weeks of confusion, complaining and finger-pointing, it seems as though the CBN finally has an agreed date for the universal implementation of…

CUSO claims a half-million mobile RDC users

December 10, 2012

In a further sign that mobile remote deposit is gaining ground with consumers, credit union service organization EasCorp of Burlington, Mass., has reported…

PULSE, Busey Bank enter long-term agreement

December 7, 2012

Pulse, a provider of ATM and debit network services, and Champaign, Ill.-based Busey Bank have reaffirmed their 7-year association with a long-term extension…

CUs not subject to ATM fee placard suits, CUNA legal brief argues

December 7, 2012

In a "friend of the court" brief, CUNA petitioned a West Coast federal appeals court this week to uphold a lower court decision that set out conditions of…

The ATM is the bank!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

A couple of stories posted to this site of late have caught my attention. And after a fashion, they surprised me. Not because of the technology they describe…