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ATM & Mobile Banking Blogs

Card evolution: A bridge between plastic cards and mobile phones

by Kevin Christensen — Vice President, Audit, SHAZAM

Among the hundreds of new payment technologies popping up around the world, one in particular has caught my eye. Called Coin, it's a single plastic card that…

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Bill pay innovation key to keeping consumers happy

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

As mobile bill payment use continues to surge among American consumers, financial institutions and billers need to innovate in terms of their billing software…

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EMV has a long way to go

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

The looming October 2015 liability shift for mag-stripe cards used on EMV terminals, combined with recent media buzz regarding the U.S. payments industry's…

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Consumer education key to success of mobile

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Despite ever-increasing mobile payment options and more hands-on experience using them, some consumers are still not sold on the value of mobile transactions.

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Could mobile be the future for ATMs and FI brands?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

You might have heard the buzz about mobile and cardless payments. Tech companies around the globe are touting mobile wallets, near field communications and…

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Why banks need to be in the mobile wallet business

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

A recent Allied Market Research report indicates the global mobile wallet market is on target to reach $5.25 trillion in 2020, with a compound annual growth…

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More banks add mobile payments to enhance customer experience

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

According to a recent Independent Community Bankers of America survey, mobile payment offerings continue to rise at community financial institutions.

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ATMs play a role in FIs’ omnichannel goals

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Mercator Advisory Group's recent "2013 ATM Market Benchmark Report" examines the ways in which the ATM channel is assisting financial institutions in their…

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It's still anyone's game in mobile payments

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

In a previous blog post, I wrote about some of the reasons mobile technology needs financial institutions. In this blog, I'd like to follow-up with some…

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Riding into the sunset: Banking by telephone and mail

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Mobile banking is becoming progressively more popular according to the American Bankers Association. In a survey of 1,000 U.S. consumers, mobile banking was…

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Mobile technology needs financial institutions

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Tech companies of all sizes are moving into the nation's payments business, putting pressure on financial institutions to innovate. In the ever-evolving world…

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Is mobile RDC fraud on the rise?

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Mobile remote deposit capture has become one of the most sought-after mobile banking app features. Celent research found that financial institutions are…

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Mobile payments are gaining traction

by Terry Dooley — SVP & CIO, ITS, Inc

The mobile payments industry has continued to gain traction in the past 12 months, according to the recently released "2014 Mobile Payments State of the…

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PIN wins in consumers' expected mobile wallet experience

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

A recent study by Phoenix Marketing International highlights a disconnect between consumers' awareness of mobile wallets and their use of this emerging payment…

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The mobile revolution helps bring a positive future for FI brands

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

A recent study from Pew Research shows that 91 percent of U.S. citizens owned a mobile phone as of May. This finding officially makes the mobile phone the most…

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Mobile wallets address two pain points for ATM operators

by Kevin Christensen — Vice President, Audit, SHAZAM

It's no secret that ATM transactions have been waning for several years. As as result, today's operators are challenged to find more ways to: a) increase the…

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NFC still faces roadblocks; Isis rollout may help

by Terry Dooley — SVP & CIO, ITS, Inc

The Verizon, AT&T, and T-Mobile-backed Isis mobile payment service, which is still only available in limited U.S. markets, recently made two big…

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3 common mobile issues and their solutions

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

A hassle-free user experience can make all the difference when introducing mobile apps. However, with new technology comes new problems.

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Study breaks down mobile banking demographics

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

A recent study by the Pew Research Center indicates that more consumers are taking advantage of the simplicity, ease, and convenience of online and mobile…

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The Gemalto 'Contactless Challenge' revisited

by Robert Siciliano — speaker, IDTheftSecurity.com

The Gemalto Contactless Challenge kicked off in the United States on June 10, with two bloggers — from Austin, Texas, and Salt Lake City, Utah, respectively …

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