Mobile banking use is skyrocketing ... Now what?

Consumers regularly log onto mobile banking to conduct routine tasks. But to keep people engaged and foster brand loyalty, banks need to constantly expand the…

In a mobile banking era, the ATM is more important than ever

by Rebecca Hellmann — Director of Marketing, FCTI

Despite consumers' growing preference for digital account interaction, they continue to rely on ATMs for cash, account access and and more advanced functions…

Not such unlikely partners: How innovation is forging a mobile-ATM alliance

As easy as it might be to perceive a yawning divide between mobile banking and more traditional, physical banking at the branch and ATM, it's becoming…

Why fintechs outperform FIs in offering a meaningful mobile experience

by Will Hernandez — Editor, NetWorld Media Group

FIs need to find a way to create and maintain meaningful relationships with customers. While that might sound like something out of the cliché handbook, it's a…

2017 BCX awards competition last call for entries: Are you in?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Through Friday, June 16, Networld Media Group is accepting entries from innovative, consumer-focused financial institutions and fintech providers whose unique…

Cardless cash transactions: Do consumers care?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Yes, they do. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent…

Mobile: Not a unique channel, but an integral part of every delivery channel

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Today, few financial transactions cannot be completed in full or in part on a smartphone or tablet; they've become such an integral endpoint that all channels…

7 reasons why the Bank Customer Experience Summit should be on your fall travel calendar

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

If your business is about banking for people, not "consumers," here are several excellent reasons to register immediately for this September summit in Chicago.

With ATMs, should we begin to 'color outside the lines'?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Walking through a mall this week, I caught sight of an ATM and immediately identified the financial institution by its color scheme — a predominantly blue…

Smartphones may rule the empire but it's slow going through the kingdom of cash!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

The only thing that develops traction is the thing that clearly offers an improvement over what we already have, and mobile wallets just don't have enough…

No more cash, cards or keys? Shut the front door!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

For much of the world's population, cash still dominates, so having a real wallet seems most appropriate — even if access to cash withdrawal is via a mobile…

The problem with PayPal, 'old money' and digital payments

by Will Hernandez — Editor, NetWorld Media Group

Will Hernandez, editor of Mobile Payments Today, had one thing on his mind after he watched PayPal's Super Bowl 50 commercial: hipsters.

Mobile payments set to dominate discussions at Money 20/20

by Will Hernandez — Editor, NetWorld Media Group

EMV and bank innovation also should be hot topics next week in Las Vegas, writes Mobile Payments Today Editor Will Hernandez.

Power couple: ATM and mobile

by Terry Dooley — SVP & CIO, ITS, Inc

Mobile devices are becoming ATM-access tools, able to offer many of the display and keyboard functions currently available on the self-service device.

Improving the ATM user experience in an increasingly mobile world

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Given the expected growth of mobile-initiated ATM services, the future of innovation lies in better connections between ATMs and consumer-owned devices.

The ATM business isn’t an ATM

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

The notion among certain groups that ATMs are obsolete has been pervasive for many years. However, data suggests that the ATM and its industry are far from…

Screening near you: Cash will fly!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Are we nearing the end of the big-screen ATM? Are we nearing the end of any screen at all?

Digital payments gain ground as HCE hints at FI involvement

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

HCE technology has the potential to advance mobile transactions powered by tethered credit or debit card accounts, says Juniper Research and other industry…

Will mobile card readers dethrone cash?

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Total cash volume in POS transactions fell 10 percent from 2012 to 2013, while mobile and prepaid card payments surged. A sign of things to come?

The rise of the ATM — self-service banking’s main touch point

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

How could the dinosaur that is ATM technology possibly survive — much less thrive — in a country full of tech-obsessed millenials? Convenience.