How can Banks use Technology to Humanise Services?

How can banks use technology to humanise their services and be more empathetic? This white paper considers some of the likely steps.

Presented by Auriga

KAL and Ceska launch first Windows 10 ATM on Linux Hypervisor

January 15, 2020

KAL ATM Software and Ceska sporitelna announced the launch of the first ATM running Windows 10 on a Linux Hypervisor.

Raisin acquires Choice Financial to let US banks offer customized savings accounts

January 15, 2020

Raisin, a Berlin-based wealth management platform, agreed to buy Choice Financial Solutions, a software firm that will allow American banks and credit unions…

Tragedy or strategy? The relevance of the past for competitive advantage

by Bernardo Batiz-Lazo — Professor of Business History, Bangor University

Bátiz-Lazo, departmental chair in Business History and bank management at Bangor University, in Wales, discussed the importance of creating a competitive…

Five County Credit Union partners with Co-Op to improve member experience

January 8, 2020

Five County Credit Union, a credit union based in Bath, Maine, is partnering with Co-Op Financial Services, a payments and fintech company, to improve the…

Facial recognition to grow 12.5% annually through 2024

December 30, 2019

The facial recognition market is expected to grow at a combined annual growth rate of 12.5% for the forecast period 2019 to 2024, according to Mordor…

The future of cash, ATMs — your 2020 spoiler alert

by Bernardo Batiz-Lazo — Professor of Business History, Bangor University

According to some economists, we've been experiencing an extended period of slow growth since the 1970s. What does this mean for the future of cash and ATMs?

Hyosung bets big on cash recycling with MX8000 series ATMs

by Amy Castor — Editor, Networld Media Group

ATM manufacturer Hyosung America launched three new ATM recyclers, completing its MX8000 family and bringing the total number of ATMs in the series to nine.

ATMIA expands partnership with ACI Worldwide

December 17, 2019

The ATM Industry Association announced Monday that ACI Worldwide Inc., a provider of real-time electronic payment and banking solutions, has broadened its…

Why IADs need to pay close attention to next-gen ATM

by Amy Castor — Editor, Networld Media Group

Donna Embry is the SVP of global payment strategies at Evolve Bank & Trust, and she's involved with next-gen on multiple levels. ATM Marketplace spoke with her…

Avoid ATM Upgrade Fatigue

With the Windows 10 migration just months away, a growing number of banks and credit unions are considering simply walking away from traditional Windows-PC…

Presented by Triton

5 tips for enhancing the in-branch video banking experience

by Mark Aldred — Head of Sales, Auriga

Even in the age of online banking, there is nothing like speaking to an actual person. Auriga's Mark Aldred steps us through how to implement video banking in…

ATMIA publishes next-gen deployer guide

December 2, 2019

ATMIA today published a "Next Generation ATM Deployer Guide" to help banks and independent ATM deployers get ready for the production of next-gen ATMs, which…

Leland Englebardt on what's driving next-generation ATM deployment

by Amy Castor — Editor, Networld Media Group

Englebardt has been involved in the next-gen project since the early days. The race car driver/ATM aficionado spoke to us about a next-gen ATM deployer…

4 ways banks can prepare staff for next-gen ATM technology

by Rebecca Cicarelli — Marketing Director, BranchServ

Swapping out long-standing and reliable ATM equipment for state-of-the-art technology that's new and unfamiliar may not come easy, especially for staff.

Nedbank to give tourists visibility into withdrawal costs at South African ATMs

November 13, 2019

Nedbank Group, one of the largest financial services companies in Africa, has extended a partnership with Fexco, an Ireland-based fintech, that will allow the…

ATM Marketplace: October Top 5

by Amy Castor — Editor, Networld Media Group

Time to catch up on some reading? Popular stories last month included two on security — always a hot topic — and two from the ATM Industry Association…

Q&A: Wind River's Rick Anderson on hypervisor, open source, extending life of ATMs

In this first in a series on the next-gen ATM, we spoke to Rick Anderson, delivery director at Wind River Systems, to learn more about his company's…

Spain's CaixaBank reports success with facial recognition at ATMs

by Amy Castor — Editor, Networld Media Group

It's been six month since CaixiaBank rolled out facial recognition at a handful of ATMs in Barcelona. Alejandro De Oleza, the bank's digital director, spoke on…

ATMIA CEO Q&A: 'Cash and digital payments need to coexist'

by Amy Castor — Editor, Networld Media Group

ATM Marketplace caught up with ATM Industry Association CEO Mike Lee at a conference in Rome for a long chat about the war on cash and the future of ATMs. We…