Overcoming interchange

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

"Nobody would dare say they see interchange going away ... what matters is ensuring there is an equitable exchange between issuer and acquirer…" 

MEA to start seeing video teller ATMs

April 19, 2013

NCR Corp. has announced the launch of its APTRA Interactive Teller solution in the Middle East and Africa, starting with the Middle East. One of the region's…

With self-service ATMs, Wells Fargo thinks big to build small

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The FI compresses hundreds of square feet of teller and back-office space into three SelfServ ATMs.

5 best practices for monitoring multi-channel banking environments

We've come a long way from the time when ATMs were simple, autonomous machines that were working — or not. That were serving customers efficiently — or not.

Who's your ATM?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Yesterday, while perusing the current electronic issue of Australia's Sydney Morning Herald (as an expat I still like to keep up with the footie scores) I came…

GenMega, ACI partner on redemption kiosk/ATM for gaming markets

April 17, 2013

Casino gaming tech company Automated Currency Instruments Inc. and ATM-maker Genmega have announced a joint venture that will produce a hybrid ATM/redemption…

It's time for ATM deployers to diversify

by Terry Dooley — SVP & CIO, ITS, Inc

The recent ATMIA US 2013 conference in Scottsdale, Ariz., offered a glimpse into the future of ATMs and other self-service channels in banking. Presentations…

Virtual Teller ATMs: In demand and increasingly so

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

When you put together the costs of real estate, human resources and sheer operational expenses of a branch, they might far exceed any justification to keep a…

BofA rolls out Teller Assist ATMs

April 8, 2013

Bank of America has announced the addition to its fleet of ATMs with Teller Assist. The new ATMs allow customers to speak with a BofA teller during extended…

The Bitcoin ATM: Possible, yes. Marketable...?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The Bitcoin ATM concept has received a lot of press lately. Is it deserved?

Bank branch rebirth turns to tech

Leaving an old, broken model behind, FIs are learning how to serve the customer better at less cost.

Industry input wanted for ATM innovation survey

April 2, 2013

ATM Industry Association and ATM Marketplace are seeking industry input for a co-sponsored study, "The ATM Innovation Survey."

Cash at your service!

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

A few days ago I was paging through photos I took with my smartphone at the ATM Industry Association (ATMIA) conference in Scottsdale, Ariz. I came across a…

GRG shows off new VTM at banking IT conference

March 28, 2013

GRGBanking recently showcased its video teller machine at "IT in Financial Institutions," a conference held in Poland March 14–15. The conference, themed…

Avaya to support VTMs in China

March 28, 2013

Avaya, a provider of communications solutions, has announced that the company has been selected to provide video conferencing and contact center technologies…

In Cyprus, ATM withdrawals limited, 'bitcoin ATM' plan in the works

March 25, 2013

Two of the largest banks in Cyprus have cut their ATM withdrawal limits from €260 ($336) to €100 ($129). The step was taken in order to prevent a run on…

Study: 'Global ATM Functionality Overview'

March 19, 2013

A new "research note" from Mercator Advisory Group reviews how ATMs are becoming banking hubs in many cash-centric markets throughout the world, and how the…

Beyond 'cash out': ways to cash in on ATMs (videos)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Now that today's ATMs can do so much more, should you be looking into adding new revenue sources?

Lottery ticket-dispensing ATMs; a good bet?

At ATMIA US 2013, Doug Falcone, EVP of national dealer sales at Cardtronics, explains how the company's lottery ticket-dispensing ATMs work. Cardtronics has…

Prepaid cards and ATMs: a perfect pairing (video)

From coupon deals with local merchants to open-loop prepaid ventures with the likes of Visa and MasterCard and a multi-merchant myGift card offering with…