'Intelligent-powered' ATMs take banking where it's never been

December 11, 2013

India has 600,000 villages, most of them rural, and only 12 percent of them banked. Further, the country has 400,000 citizens — also mostly rural and unbanked…

Barclays Bank of Kenya rolls out mobile cash access service

December 11, 2013

Barclays Bank of Kenya has launched CashSend, a cardless money transfer service that links mobile phones to Barclays ATMs, Humanipo.com reports.

3 reasons why video teller devices need their own strategy

Would you treat a teller like an ATM? Then why lump a video teller device in with your ATM fleet? 

So much for the 'uninspired' ATM

December 9, 2013

New research from Mercator Advisory Group has examined the current state of the global ATM market and found that ATMs are becoming a "go-to" channel for many…

Future trends in mobile/ATM innovation

A long list of R&D developments will be rolling out globally as the ATM and mobile convergence continues. (From a panel discussion at the ATM & Mobile…

Sweden getting its first Bitcoin ATM

December 6, 2013

Sweden's first Bitcoin ATM will be on display next Monday at the STHLM TECH Meetup in Stockholm. The machine currently resides in the offices of Safello, which…

Better ATM, Express Teller forge reseller agreement

December 6, 2013

Better ATM Services, a developer of value-added services for the ATM and prepaid industries, and Express Teller Services, a provider of EFT financial service…

ATMIA US 2014 to highlight 'ATM Innovation Showcase'

December 5, 2013

The Integrated Payments Alliance will present the ATM Innovation Showcase and "ATM X-Games" on Feb. 11, 2014, as part the ATMIA US Conference 2014 at the Lowes…

Beijing bank's new ATM is no mere cash machine

December 4, 2013

About the only currency it doesn't dispense is Bitcoin: New ATMs at Beijing’s Hua Xia Bank offer customers the option to take their withdrawal in the form of…

Bitcoin, Robocoin ATM chalk up some ka-ching

December 2, 2013

It's been a big year for Bitcoin. The virtual currency got its first currency accepting/dispensing ATM just a little more than a month ago, and is now boasting…

RBS concentrating on customer experience

November 25, 2013

The Royal Bank of Scotland this year announced its intention to provide an improved customer experience, even as it closes approximately 10 percent of its…

A Bitcoin ATM for Boston?

November 25, 2013

Following the world's first permanent Bitcoin ATM deployment last month in Vancouver, Canada, word is out that Boston might soon follow as the site of the…

Video teller machines will cost jobs, protestors say

November 25, 2013

Bank tellers in New York recently took to the sidewalk to protest the installation by Bank of America of ATMs with teller assist. The activist tellers said the…

The 2014 ATM Comparison Guide: Sorting apples from oranges

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Oranges-to-oranges vendor specs help take the guesswork out of determining which models best meet a deployer's needs.

First Data certifies NCR APTRA Interactive Teller

November 18, 2013

NCR Corp. announced that First Data has certified its APTRA Interactive Teller for its network. The certification enables First Data's financial institution…

ATM innovation: Give the people what they want

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Sounds simple enough, but what do people want?

Bitcoin ATM does $100K in transactions in 1st 8 days

November 8, 2013

Two weeks ago, the first Bitcoin ATM went live in Vancouver, Canada. So far, traffic at the machine is encouraging to the ATM's maker, Robocoin.

Wincor World 2014 to focus on branch processes, customer experience

November 8, 2013

Today, the financial services market is dealing with the question of how to implement improved customer service while optimizing the cost position for the bank…

Community banks embracing branch reinvention, too

November 7, 2013

Major U.S. banks have been engaged in branch reinvention for a few years. Now smaller players are beginning to embrace the trend, as well.

New mobile technology helps reduce ATM fraud risk

November 6, 2013

A new service for debit card and credit card issuers aims to improve the safety of payment card transactions through proximity correlation, comparing the…