There’s more to branch transformation than ATM deposit automation

by Terrina Rishel — CEO, ATM Authority, LLC

Facing today's consumer demands, financial institutions are becoming increasingly aware of the need to offer an omnichannel experience. Annual growth rates are…

Getting more money out of the ATM

A new report looks at what works, what doesn't, and ?what consumers want from secondary ATM revenue strategies.

ATMs Shine with LED Lighting

Financial institutions are switching to LED thanks to ROI, improvements in technology, more creative solutions and ADA requirements.

Saudi bank installs country's first dual-deposit ATMs

March 3, 2014

Saudi Arabia-based Saudi Investment Bank is adding cash deposit capabilities — a first for the country — and remote teller assistance in order to offer its…

Diebold helps community CU create interactive branch environment

March 3, 2014

Collaboration, engagement, efficiency. These were the goals that Roswell, Ga.-based LGE Community Credit Union had in mind as it worked to refine the purpose…

Bitcoin's good news-bad news week

February 27, 2014

The good news: Bitcoin ATM installations are motoring right along, with the installation of the first unit in Singapore this week. The bad news: The horsepower…

Asian FIs team up on direct-to-ATM remittance service

February 27, 2014

Philippine FI BDO Unibank Inc. has partnered with Korea's Kookmin Bank and Hana Bank to create a program that will allow Korean nationals in the Philippines to…

Ecobank ATMs in Ghana go card-free with mobile SMS

February 27, 2014

Last week, mobile carrier service Airtel Money announced a tie-in with Visa that would give mobile money users in Kenya cardless access to cash at ATMs. This…

Triton gets to the 'heart' of the ATM user experience - Part II

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Triton and Digital Donations are combining their capabilities to broaden the market for charitable giving at the ATM.

Maintaining ATM Uptime Vital to Merchant Relationships

Minimizing ATM downtime is critical to keeping customer confidence and decreasing lost transactions.

Indian energy, security companies partner on 'all-in-one' ATM solution

February 26, 2014

The ATM operating environment in India is complex and must address issues that range from power consumption, housekeeping, cash replenishment and settlement…

Made for China: CCB adds ATM lock management designed for Chinese market

February 26, 2014

The Beijing branch of China Construction Bank had long deployed mechanical ATM password locks that required the pairing of each lock with a mechanical key and…

Multi-vendor software underpins mixed-media deposits at Fifth Third ATMs

February 25, 2014

Adding ATM functionality can be tricky in a multivendor environment. But as a project for Fifth Third Bank demonstrates, software developers are proving that…

Airtel Money card gives Kenyans access to ATM cash

February 21, 2014

Airtel Money has partnered with Visa and Chase Bank to offer its subscribers an Airtel Money Visa card. The card allows subscribers to withdraw cash from their…

Augmented reality enhances RBC banking app for branch, ATM location

February 21, 2014

Royal Bank of Canada has updated its mobile banking up with augmented reality to help users find the closest RBC branch or ATM. RBC said it is the first…

Triton gets to the 'heart' of the ATM user experience - Part I

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A new feature lets ATM users make a charitable donation at the terminal and walk away feeling like a million bucks.

Triton gets to the 'heart' of the ATM user experience - Part II

In collaboration with Digital Donations, Triton Systems has added software that lets consumers make a quick and easy donation at the ATM.  Keith Orlean…

Study: The time is right for DCC

February 20, 2014

Designed to benefit acquiring financial institutions, merchants and consumers alike, dynamic currency conversion leverages the global nature of card networks…

Chinese bank implements finger-vein ID at the ATM

February 20, 2014

This week, the Bank of Lanzhou, headquartered in China's Gansu province, activated its first OKI ATM incorporating finger-vein authentication technology. A…

Florida FCU seeks to reinvent the drive-up ATM experience

February 19, 2014

Bye-bye pneumatic tubes. Tampa, Fla.-based Grow Financial is transforming its members' drive-up banking experience at more than one-third of its branches with…