Study: Banks will invest $16B in branch transformation in 2017

October 27, 2014

Key success factors include differentiation within the branch network, improved customer experience, and ability to perform standard transactions quickly and…

GRG, Standard Chartered go live with Hong Kong's first VTMs

October 24, 2014

The devices provide remote video teller assistance for more than 70 percent of traditional counter transactions.

Phoenix Interactive certifies Hyosung branch transformation solutions

October 24, 2014

The Hyosung MX8800 assisted self-service terminal is now certified on the suite of multivendor applications developed and marketed by Phoenix Interactive…

The ATM industry: Bound for ... where?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Industry experts fielded questions at PayThink 2014 in a session dedicated to sussing out the future of the ATM.

Hyosung changes the conversation about branch transformation

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

This week, Hyosung introduced its new assisted self-service solution for outside-the-branch transformation — the video teller-enabled MX7800i.

Rototype cashless ATM a boon to Nigerian banks, merchants

October 21, 2014

Shoppers pay for purchases using their ATM card in the machine, which instantaneously debits a payment to the merchant's account.

For Europe's ATM deployers, innovation trumps expansion

October 17, 2014

The European installed ATM base shrank considerably in 2013, but saw a significant rise in the number of units boasting cash-recycling functionality.

Cardtronics program incorporates ATM cash, coupons, mobile phones

October 16, 2014

The company's new AllTM program rewards ATM users by presenting them with a special coupon code they can upload to a mobile device and use immediately in-store.

Will EMV lead to more contactless ATMs?

by Terry Dooley — SVP & CIO, ITS, Inc

Some forward-looking independent ATM deployers have begun to develop strategies for implementing contactless ATM transactions.

Not bound by tradition, Generations Bank embraces branch transformation

October 14, 2014

The 144-year-old bank has opened its first 'tellerless' branch featuring full-service virtual banking and on-site specialists who help customers with more…

New industry report examines consumer habits, preferences in mobile banking, payments

October 9, 2014

The survey-based report documents ways in which mobile users in the US, UK, India and Brazil are incorporating mobile banking and payments into day-to-day life.

Dynamic currency conversion goes live on 5,000 PAI ATMs

October 8, 2014

ATM Currency Exchange lets international travelers withdraw US dollars from an ATM and see the amount debited to their account in their home currency.

Study reveals FIs' top priorities for the ATM channel

October 7, 2014

A new study by Cummins Allison finds that 58 percent of financial institutions are approaching expansion or replacement of their ATM fleet with two goals…

GRG Global Customer Exchange examines the future of banking

October 1, 2014

The annual event offered a platform for the discussion of the issues, trends and technologies now influencing the provision of financial services.

The new Bitcoin ATM: No cash in, no cash out

September 29, 2014

The machine by Australian company Diamond Circle dispenses a prepaid Bitcoin debit card, which is loaded using a traditional credit card.

Why the ATM Industry should embrace Apple Pay

The potential for interaction between the ATM and the device consumers see as key to their lifestyle — the smartphone — could increase the perceived value of…

ATMs, mobile and Bitcoin converged

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Where are we going with the convergence of virtual currency, ATMs and mobile payments? A session at this year's ATM & Mobile Innovation Summit considered the…

Singapore's newest ATMs dispense solid gold — and selfies

September 24, 2014

A pair of chic resorts in Singapore now boast ATMs that dispense upscale souvenirs to well-heeled tourists.

Paramount to go pink for October

September 23, 2014

Paramount Management Group will turn its ATM video toppers pink to observe National Breast Cancer Awareness Month.

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…