Commerzbank video teller project captures IT innovation award

December 22, 2014

GRGBanking supplied video teller machines for the project, which was one of four chosen from among 40 entries in the banking IT category.

Funds sent via bitcoin app can be retrieved at the ATM

December 19, 2014

Funds sent from the user's bitoin account can be withdrawn in fiat currency at any Security Bank ATM in the Philippines.

Diebold, Luxembourg FI collaborate on mobile-ATM integration

December 19, 2014

The new service allows cardless cash withdrawals at any Banque Internationale à Luxembourg ATM, and also enables P2P transfer of funds.

Qatar National Bank intros mobile money ATM card in Indonesia

December 18, 2014

The customer's mobile number serves as a bank account number, and links the mobile ATM card to the country's ATM Bersama network.

ATMIA updates business efficiency guide, launches new Web portal

December 18, 2014

A revised ATM Business Efficiency manual and accompanying online resource lay the foundation for the organization's Business Empowerment Program.

Kuwaiti FI's new 'mini bank' driven by video teller technology

December 16, 2014

The Boubyan mini bank is powered by NCR Interactive Teller, which allows the FI to remotely deliver 95 percent of teller services between the hours of 8 a.m.

Diebold expands self-service line with 3500 and 3700 ATM series

December 11, 2014

The two new series provide enhanced self-service efficiencies, along with with multifunction cash recycling and streamlined security, the company says.

Source Technologies expands customer base in 2014

December 11, 2014

The company says it has signed more than 100 new customers in 2014 for its transactional kiosk and magnetic ink character recognition printing solutions.

Consumers still prefer mix of banking channels

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Although the Internet remains consumers' top channel for banking, others — including ATMs and the branch — are regaining ground.

Hyosung poll finds half of respondents engaged in branch transformation

December 8, 2014

Banks are investing in advanced technology to reduce costs, increase sales and promote client satisfaction, the ATM-maker says.

Transforming self service: 'It's not a short journey'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.

Scotiabank Mexico adds DCC to 1,500-ATM network

December 3, 2014

International MasterCard cardholders can now instantly view, select and manage the conversion to their home currency of Mexican peso amounts dispensed at…

New ATM software lets FIs create a branded omnichannel user experience

December 2, 2014

Open, Web-based software architecture allows the coexistence of traditional functions and switch-independent business services in Wincor's ProFlex4 solution.

TIO wins patent for change-based 'reverse ATM' transactions

December 2, 2014

The patent offers a solution for transactions at a payment kiosk, or 'reverse ATM,' in which a customer must either insert exact change for a payment or round…

Ecuadorian FI extends service to unbanked with cash-recycling ATMs

December 2, 2014

The technology will allow Banco del Pacifico to expand into underbanked regions by reducing the frequency and cost of cash replenishment visits.

Mobile no longer an 'alternative' channel for FIs

When TEB bank of Turkey introduced transaction prestaging via mobile, it drove customer traffic from the branch to the ATM, reducing the burden on staff and…

Video teller technology reaches Hawaiian shores

November 25, 2014

First Hawaiian Bank has become the first FI in the state to offer video teller technology, which it has introduced at its new Waiakea branch

Cardtronics settles NFB litigation over ATM accessibility

November 25, 2014

The company has agreed to establish an 'accessibility center of excellence,' which will develop enhanced voice guidance software for blind customers.

12 months on, bitcoin ATMs are making money

November 21, 2014

Lamassu says that its Bitcoin ATMs have been paying off their initial investments short order, drawing $1,000–$3,000 in gross profits monthly.

FIs looking to invest in upgraded ATMs, new technology in 2015

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

EMV readers, e-receipts, touch screens and targeted marketing top the list of ATM features financial institutions want to add, a new report says.