ATM PIN inventor inducted into hall of fame

October 13, 2016

James Goodfellow, the Scotsman who developed and patented the four-digit ATM personal identification number 50 years ago, has been honored with induction into…

Branch transformation and the role of the self-service device

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Ask Nancy Daniels of Nautilus Hyosung America and she'll tell you that hardware is the last thing — not the first — to consider when reimagining an…

German FI uses 'digital playground' to help customers overcome techno-phobia

September 30, 2016

German savings bank Kreissparkasse Goeppingen has been using the NCR Innovation Experience Room to increase digital literacy among its employees and customers…

Parabit rolls out mobile NFC, contactless EMV access for secure ATM lobbies

September 27, 2016

Following on the rapid deployment of cardless NFC transactions at ATMs, self-service and security solutions provider Parabit has introduced mobile NFC…

Diebold Nixdorf announces initiative to 'crowdstorm' next-gen financial services

September 27, 2016

Diebold Nixdorf has announced a crowdstorming project aimed at creating new consumer services for financial institutions operating in an increasingly digital…

New report investigates alternative OS options for ATMs

September 27, 2016

The ATM Industry Association has announced the publication of its new guide, "Alternative Operating System Case Studies."

Financial services trailblazers honored at Bank Customer Experience Summit

September 22, 2016

In conjunction with this week's Bank Customer Experience Summit, Networld Media Group recognized innovators in ATM and mobile technology during an awards…

'Tiptoeing' into branch transformation

New Mexico-based Pioneer Bank believes it has found the best way to reduce operating costs while enhancing customer service.

Sri Lankan FI aims for sustainable expansion with 1st solar-powered ATM

September 16, 2016

Sri Lanka's DFCC Bank PLC has announced the launch of its first solar-powered offsite ATM, located at an industrial estate near the capital city of Colombo.

New study weighs alternative ATM operating systems

September 12, 2016

The ATM Industry Association has published a new industry guide, "Alternative Operating System Case Studies."

Korean bank looks to Smart ATMs for expanded functionality, extended hours

September 8, 2016

LG subsidiary LG CNS, a global IT service provider, has launched a "Smart ATM" pilot at Korea's BNK Busan Bank. The ATM applies LG Hitachi finger vein…

Revamped CR2 software aims to 'bring the functionality of the ATM to life'

September 8, 2016

CR2, a provider of omnichannel banking solutions, has launched its next-gen, fully PA-DSS compliant ATM software, BankWorld ATM Client 5 and BankWorld Studio.

NY bank to expand deployment of Hyosung next-gen technology

September 6, 2016

Nautilus Hyosung America and Flushing Bank of New York have announced the expansion of their partnership as the bank continues to transform its branch model.

Video teller machines enable FI's shift to drive-through model

August 30, 2016

Safe Federal Credit Union has become the first South Carolina-based financial institution to deploy personal teller machines, according to a press release. The…

US Bank ATMs accepting donations for disaster relief

August 24, 2016

U.S. Bank accountholders can now use the bank's ATMs to make donations to the American Red Cross to help people affected by recent floods in Louisiana…

NCR Innovation Lab aims for R&D excellence with '90-Day Challenge'

August 24, 2016

NCR Corp. has announced that it will officially launch the NCR Innovation Lab, an R&D hub that will focus on cross-functional research, innovation and…

Singapore bank debuts GRG video teller technology

August 24, 2016

POSB, a subsidiary of international banking group DBS, has announced the debut of its first POSB video teller machine at the Singapore-based bank's ITE College…

NCR Interactive Teller achieves milestone

August 16, 2016

NCR Corp., a provider of omnichannel banking solutions, announced yesterday that it has reached the milestone of 300 installations of NCR Interactive Teller…

Banking on customer experience

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

ATM Industry Association CEO Mike Lee explains why he intends not to miss the 2016 Bank Customer Experience Summit this September in Chicago.

Microfinance institution rolls out mobile banking, ATM cash-by-code with Compass Plus

August 12, 2016

Compass Plus, a provider of software for payments processors and financial institutions, and Prasac, the largest microfinance institution in Cambodia, have…