First National Bank of Omaha finds strength in a growing branch network

Expanding the options for customers to communicate and transact with us outside the branch doesn't necessarily translate to the end of the bank branch as we…

The 3 things India needs to go cashless

Demonetization in India is a policy of extraordinary scope and ambition, combining advanced solutions in identity, mobile and payments to revolutionize…

Here's what FIs stand to gain by studying grocery stores

Customers want the same things in their day-to-day banking that they've come to expect from a grocery run: convenience, control and efficiency. Today, bankers…

A vanishing breed? EMV and the retail ATM

by atm Atom — blogger, atmatom

It seems likely that only serious chargeback pain or terminal shutoff will prompt many US merchants to upgrade their ATMs to perform EMV transactions. Even…

The new frontier in ATM deployments

In the years to come, creativity will be the lifeblood of the ATM industry, and this will mean taking a fresh look at who we consider a competitor or a…

ATMs in a cashless world? To define is to limit

The ATM is a workhorse that has survived brute force theft, skimming, malware, industry consolidation, changing regulations and more. And while it might…

The IAD: Forging the way forward for the ATM

In the decades since the introduction of the ATM, independent ATM deployers have played a constant and expanding role, one that grows increasingly important as…

The ATM at 50, part 1: How do you innovate after half a century?

by Tom Harper — CEO, Networld Media Group

Is today's ATM an innovative technology or an 'old school' invention fighting its inevitable decline? If we all work together to transform the machine rather…

NAC serves up a new ATM survey and spins an old fallacy

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The National ATM Council has repeatedly said that big banks control FICO and use it as a propaganda tool to make retail operators look bad. Yet, the hard data…

Staying the same can mean getting passed by

by Alicia Blanda — Chief Marketing Officer, Blanda Marketing & Public Relations

Implementing new technology can be difficult and costly. However, refusing to make changes can cripple your business as the competition adopts the latest…

Providing cash, replacing the branch: The glorious future of the humble 'hole-in-the-wall'

by Ron Delnevo — Chairman, Cash and Card World

John Shepherd-Barron was just looking for a way to get cash from his local bank branch at times when the premises were otherwise closed for business. The…

The tyranny of economic morons

It seems the only real requirement for election to public office anymore is the complete and utter ignorance of basic economics. The latest poster child has…

The ATM at 50: Still evolving ... or slipping toward extinction?

by Bernardo Batiz-Lazo — Professor of Business History, Bangor University

Proponents of the cashless economy see ATMs as dinosaurs. However, the ATM retains one great advantage in that it is a channel fully under the bank's control …

Why NAC should stop quibbling about ATM skimming stats

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Arguments over whose ATMs are more likely to be skimmed are slipping into irrelevance as the industry faces its final EMV deadline four months from now and…

The whys and hows of banks and the blockchain

The blockchain technology at the heart of the cryptocurrency bitcoin has opened up a number of possibilities for the banking industry. Here's what's in it for…

Taxation without representation: As bad an idea as ever

ISOs around the country purchase their ATMs and parts from a network of manufacturers and grey market suppliers on the web. The implementation of an internet…

For mobile payments adoption, it's the same old story

by Will Hernandez — Editor, NetWorld Media Group

Mobile transactions have a long way to go before they overtake cash use in the US. A recent field test by the payments strategies group of the Boston Fed…

Unlocking the potential of self-service with smart ATMs

There needs to be a major change of mindset within many banks about the greater role that ATMs can play in improving customer experience and services. The…

A changing world requires changing perceptions — and a map, you'll need a map

ATMs have grown in functionality, but few FIs have fully embraced the technology, perhaps because they need a little help navigating a new and potentially…

Following death blow to Winklevoss ETF, bitcoin bounces back

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The price of bitcoin is off only about 5 percent since Friday, when the SEC nixed the Winklevoss-backed proposal for a bitcoin exchange-traded fund. Which…