News

Wincor Nixdorf opens office, subsidiary in Australia

March 24, 2009

SYDNEY, Australia — Wincor Nixdorf AG has announced the opening of a local subsidiary and office in Sydney.

"The Australian market is very attractive for us because banks are considered global trendsetters," said Lim Khoon Hong, president of Wincor Nixdorf Asia-Pacific. "Our new legal entity here is a significant development as it shows strong commitment to the market and will act as a platform to build our solutions business in Australia."

According to a news release, Wincor Nixdorf has already secured wins with independent ATM deployers as well as major financial institutions. More banks also are approaching the company to gain a better understanding of Wincor Nixdorf's portfolio of products and how they can enhance security and optimize processes.

Wincor Nixdorf has adopted a country-by-country strategy in Asia-Pacific to ensure it is sensitive to local market needs and trends. The creation of Wincor Nixdorf's new Australian subsidiary also comes at a time when regulatory changes in Australia have forced a significant refresh of ATM networks.

According to a 2008 Australia-based report by independent global financial services and payments consultancy Edgar, Dunn & Co., this refresh will see Microsoft Windows replace OS/2 as the dominant operating system used on ATMs in Australia in 2009 as well as ATM deployers no longer necessarily buying their software from the same vendor as their hardware.

"We are making a significant contribution by transforming the market infrastructure for ATM operating systems. And our multivendor software offering gives banks unprecedented choice," Hong said.

Wincor Nixdorf's local office will focus on building the software solutions and professional services business with customers' hardware requirements handled by the company's regional headquarters and through its business partner Armaguard ITS.

Wincor Nixdorf also supports retail banks to transform their current ad-hoc IT architectures through its ProClassic/Enterprise Retail Banking Solution Suite. The software suite focuses on security, sales and marketing, and service and support processes via the self-service zone and bank's front office. It builds on an open, net-centric, multichannel architecture that has a modular and service-orientated design.

"Banks today need to pursue innovative services and sales strategies to remain competitive. But they also need process models and IT architectures that will enable them to support and implement these strategies across all delivery channels," Hong said. "PC/E supports the transformation of today's service and sales processes — and the associated IT architecture — into an expandable, future-proof retail banking business. It helps banks achieve two strategic objectives — higher revenues by differentiating a bank from the competition and lower costs as processes are standardized."