STRATEGIC PARTNERS
July 12, 2013
Wincor Nixdorf has announced the opening of a new representative office in Lagos, the largest city in Nigeria, as a step in the expansion of its business in the world’s growth markets. The new office will support the company in meeting the country-specific technology requirements and customer service needs of partners and customers in the region.
"Nigeria is one of the most strongly growing economies in the world," said Wincor president and CEO Eckard Heidloff. "Here we’re the market leader in our business, and need to be directly available to our customers in order to support and advise them."
Measured by the number of delivered ATM units, Wincor Nixdorf is the market leader in Nigeria and No. 2 in Africa overall. Among its customers are nine of the ten largest Nigerian banks.
Currently there are only 57 ATMs per million Nigerians, compared with 780 per million in Brazil and 808 per million in Russia. And the potential is immense: According to the Central Bank of Nigeria, the country’s FIs plan to install up to 70,000 ATMs over the next 10 years. A study by Retail Banking Research estimates a current total of 11,000 units. Many Nigerian banks maintain their own branches in neighboring countries, offering opportunities for further growth.
To help banks meet the increasing demands of Nigeria’s consumers, Wincor Nixdorf will also support FIs with new service offers and technologies such as payment card top-up or bill payment for utility, telecommunications or insurance via cash deposit.
"[Opening an office in Lagos] is the expression of our commitment to the important growth market of Nigeria, and at the same time the continuation of our global expansion strategy," Heidloff said. "I’m convinced that our IT solutions can optimally support business processes at Nigerian banks and retail businesses and thus contribute to their growth and competitiveness."
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