June 22, 2010
Wells Fargo has announced that it has launched a new ATM e-receipt option to all Wells Fargo Online Banking customers. The service gives customers the choice to either have an ATM receipt sent to an Online Banking inbox or to a designated personal e-mail account. Wells Fargo says it is the first and only bank to offer this service to its customers.
According to a press release, this new service is available to all Wells Fargo customers with Online Banking and will become available to Wachovia customers when they convert to Wells Fargo. The conversion of Wachovia locations to Wells Fargo is planned to take place through 2011.
"By offering our customers this e-receipt option, it gives them another opportunity to cut down on paper use and provide further convenience; the customer decides how, when and where they receive their receipt," said Jonathan Velline, head of Wells Fargo ATM Banking and Store Strategy. "Plus, since many of our customers manage their finances online, these e-receipts will help them keep tabs on their day-to-day financial activities in one spot. E-receipts are an important tool for customers to help keep track of their transactions and manage their accounts."