News

Virginia FI taps Fiserv for digital banking transformation

April 11, 2018

Carter Bank & Trust of Martinsville, Virginia, has chosen Fiserv Inc. to modernize its operations, diversify income and lending opportunities, and attract new customers.

The FI, which has $4.1 billion in assets, seeks to diversify its deposit base, increase efficiency, enhance risk management and play a more active role in areas such as commercial and industrial lending, according to a press release.

To this end, Carter Bank & Trust will add the Digital Edge suite from Fiserv, including the real-time DNA account processing platform, Architect mobile and online banking solution, and digital solutions for electronic bill payment, P2P payments and mobile check deposit.

"The technology solutions we're getting from Fiserv are truly transformational for us," Carter Bank & Trust CEO Litz Van Dyke said in the release. "They enable us to bring the customer-facing piece of our business into the digital era, create a streamlined backroom operation with automated processes to become more efficient, and put in place the control environment needed to meet regulatory requirements. This sets the foundation for our business model moving forward."