News

US Bank e-payment kiosk lets businesses collect funds on the spot

March 26, 2014

A new e-payments kiosk service from U.S. Bank Global Treasury Management allows utilities, government entities, nonprofits and other businesses to collect customer payments on-site.

photo: US Bank

Similar to an ATM, the customizable, freestanding units accept multiple forms of payment, including cash, checks, and credit or debit cards, a press release from U.S. Bank said. Terminals are available for both indoor and outdoor use, and can be customized with a company's brand.

Businesses using the kiosks can view real-time balances and see which customers have made payments, reducing the costs associated with supporting multiple payment collection processors.

"Our business clients want to give their customers easy options to pay their bills," said Ann Smith, senior VP of treasury management product at U.S. Bank. "The e-payment service kiosk is a great payment acceptance tool that enables businesses to reduce their own costs and strengthen customer relationships."

Detroit Water and Sewerage Department helped pilot the project with a kiosk at its main office in downtown Detroit.

"In our current, fast-paced environment, time is everything and our partnership with U.S. Bank has positively affected customer wait times associated with bill payments," said Darryl Latimer, chief customer service officer and deputy director of DWSD. "This is a win-win for everyone involved."