News

TNS rolls out dial payments backup with single-vendor simplicity

August 16, 2016

Transaction Network Services has launched a dual diverse network for its dial payments traffic, giving acquirers full redundancy and fail-over capabilities in a single supplier relationship.

The service, which is live across the U.S. and Canada, provides two different and distinct networks to carry dial payment transactions and uses multiple telecommunications firms, the company said in a press release.

"Deploying alternative traffic across multiple routes provides vital resiliency and helps to ensure stability and continuity of service for consumers, but until now acquirers had to use different providers to meet this need," Lisa Shipley, executive vice president and managing director of payment network solutions at TNS, said in the release. "Today we're proud to be the first to offer this service under one roof."

The TNS dual diverse network was designed to ensure failover between telecommunication providers in the event of an outage or service break. Acquirers can also choose to spread their traffic between multiple providers if they wish, according to the release.

TNS consolidates data from across the multiple networks into one location for monitoring and analysis to provide acquirers with easier access to information such as dial traffic volumes.

"At a time when investment in dial services is falling, TNS is committed to ensuring we continue to meet the evolving needs of the industry," Shipley said. "By using our dual diverse network we can help acquirers simplify their payments infrastructure and enjoy the benefits of working with just one supplier, while being confident that their dial traffic can be routed quickly and easily to another telecommunications provider if needed."