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Texas FI teams with Diebold for branch transformation initiative

July 16, 2014

Guaranty Bank & Trust of Mount Pleasant, Texas, has adopted advanced solutions from Diebold Inc. to support its branch transformation strategy as the FI expands into the Texas markets of Longview and Bryan/College Station.

The bank has opened five locations featuring deposit automation-enabled Opteva automated teller machines and Express Cash Recyclers from Diebold. These technologies allow bank customers to manage the majority of their own transactions and work with personal bankers to complete more complex tasks.

Gene Erwin, senior vice president at Guaranty Bank & Trust, said that, based on demonstrated success at the five new locations, the bank was proceeding with further implementation of the new technologies across its 20-branch network.

"In managing recent renovations at its traditional locations, Guaranty Bank & Trust had the foresight to leave room for future implementations of in-branch self-service terminals and collaboration areas," said Mychal D. Kempt, vice president of North America operations at Diebold. "Now, with five transformed locations opened, the bank has been able to measure the success of this model and is moving forward with rolling it out to all of its other locations."

Diebold is also helping Guaranty Bank & Trust secure its branch network, providing video surveillance, fire detection and alarm monitoring.

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Diebold Nixdorf

As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.

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