News

Saudi bank installs country's first dual-deposit ATMs

March 3, 2014

Saudi Arabia-based Saudi Investment Bank is adding cash deposit capabilities — a first for the country — and remote teller assistance in order to offer its customers the convenience of a wide range of round-the-clock personal banking services.

SAIB will install APTRA Interactive Teller units from NCR Corp., which will allow customers to complete more than 95 percent of typical branch transactions at the ATM with assistance from a live, remote teller.

NCR will also deliver the country's first dual cash deposit ATMs. These NCR SelfServ machines will provide particular value to business customers who make bulk deposits at the ATM beyond banking hours. NCR SelfServ runs on the NCR APTRA AANDC software platform, which seamlessly integrates a suite of applications and management tools to simplify everyday banking transactions.

Configured with the scalable check processing module, NCR APTRA Interactive Teller can accept and process checks, while the remote teller adds the capability to cash customers' checks at any time.

As part of its agreement with SAIB, NCR will provide software application development, system analysis, support services and related training programs.

"SAIB has always made technology investments in proven innovative technologies as part of our Information Technology strategy," said Suliman Al-Obaid, SAIB general manager of IT and shared services. "I am fully confident that our new FLEX BankPoint concept will truly change the way our customers experience banking."