News

Postilion's self-service banking enables multichannel integration for North Dallas Bank & Trust

June 10, 2009

NORCROSS, Ga. — Postilion, a division of S1 Corp., has announced that North Dallas Bank & Trust Co. has chosen Postilion to provide an integrated, multichannel solution supporting all of the bank's self-service and EFT channels on a single platform.

North Dallas Bank has more than $1 billion in assets and is a locally owned bank with five locations in the Dallas area.

According to a news release, as a customer for more than 10 years, North Dallas Bank has deployed Postilion Voice Banking and will upgrade its heritage solutions for retail Internet banking and business Internet banking. In addition, the bank will implement Postilion ATM driving and debit-card issuance applications on the Postilion platform, enabling cross-channel integration and a single customer view.

"We are very excited to move to the new solutions and have already received positive feedback on the new look and functionality," said Greg Niemeyer, executive vice president of marketing and operations for North Dallas Bank. "As a community bank with a strong focus on the customer relationship, it is critical for our bank to directly manage those relationships consistently across multiple customer interaction points, regardless of whether that is at the ATM, via the Internet or through voice banking."

Postilion's self-service banking solutions empower community banks and credit unions to deliver innovative customer touchpoint solutions that level the playing field with larger financial institutions. FIs that initially license a single channel can leverage their original investment by enabling additional channel applications on a single platform. The multichannel-ready system ensures a consistent customer experience across all self-service channels, including ATM, card, business Internet banking, retail Internet banking, voice and mobile.