March 6, 2019
POPio Mobile Video Cloud, the industry's first interactive mobile video banking solution, now has an in-video chat integration-ready remote deposit capture feature, as well as a redesigned mobile interface.
"Our mission is to evolve the video banking experience of the future," said POPio founder and CEO Gene Pranger, who developed the concept of video banking with the Interactive Teller Machine, and subsequently introduced POPio as the completion of that vision. "By adding transactional support on top of sales and service, POPio helps financial institutions create a complete branch experience defined by highly valuable interactions in every video engagement."
The patented POPio platform integrates with existing systems to facilitate complex banking tasks, including consumer document approvals and applications, secure document exchanges, consultations and more.
Now with RDC-compatible software, POPio enables check image capture during video collaboration sessions and supplies captured images to RDC vendors for deposit, accelerating often disjointed processes such as new account funding.
The POPio Executive Dashboard and Support Center also provide advanced management functions and detailed call histories to help financial institutions improve performance through streamlined communication and analytics.
"Simplified video interactions that expand the depth and breadth of what can be done significantly enhance the consumer experience," Jed Taylor, POPio president and chief operating officer, said in the release. "These new features enable the consumer to create a new account and fund it in one seamless interaction with the assistance of a video-based agent."