Digital Banking
Dolphin Debit to manage Pennsylvania credit unions' ATMs
September 24, 2020
Benchmark Federal Credit Union and Inspire Federal Credit Union, both based in Bucks County, Pennsylvania, have chosen Dolphin Debit to manage the daily operations of their ATM fleets.
Dolphin Debit now manages all four of Benchmark FCU's ATMs, which are located at three branches and at a major business office site, and four ATMs for Inspire FCU, including one at a new branch opening in October, according to a press release.
For both credit unions, compliance and cost savings were top priorities, but Daniel Machon Jr., president and CEO of Benchmark, said eliminating the time employees were spending managing the ATMs was a major plus as well.
"Compliance is always one of the key issues for credit unions when they reach a decision point about their ATMs," Gary Walston, CEO of Dolphin Debit, said in the release. "Turning all those responsibilities over to us relieves them of all future worries about remaining compliant. And then they gain all the other advantages as well."
"It was less expensive to outsource, and for us our ATMs were approaching their end of life. To remain compliant, we would have had to purchase new machines," Machon said in the release. "We chose Dolphin Debit because of their pricing and their service commitment. And the references I spoke to gave them high marks."
