News

Pelican State Credit Union outsources ATMs to Dolphin

February 18, 2020

Baton Rouge-based Pelican State Credit Union is outsourcing the management of its ATMs to Dolphin Debit, a privately held company with principal offices in Houston and New Orleans, according to a company press release.

Pelican State, which has been managing its own ATMs for 15 years, decided to outsource the business due to excess costs, compliance and security concerns, Kim Saia, project manager for Pelican State, said in the release.

"We wanted to offer image deposit to members, but most of our machines could not do that," she said. "Also the multiple relationships involved in managing ATMs were difficult to coordinate, and we were dealing with a lot of downtime."