News

Partnership delivers self-service channelUnited kiosk

June 27, 2017

Source Technologies, a provider of integrated solutions for managing financial transactions and other secure business processes, has teamed with Zenmonics, a digital transformation platform provider, to deliver the channelUnited self-service kiosk solution, according to a press release.

The partnership pairs Source Technologies 8-Series kiosk hardware with Zenmonics channelUnited platform, making the kiosk solution available to customers seeking self-service banking technology within their branches and financial advisory centers.

The kiosk runs on the branch network to handle sales, servicing, origination and monetary transaction processing through an intuitive interface, the release said.

ChannelUnited facilitates nearly all transactions historically handled by tellers, including official check issuance and cash dispensing. With a footprint just over 12 inches, it is one of the smallest kiosks available for self-service banking, the release said.

"Financial institutions benefit when implementing innovative delivery/integration methods that meet — and exceed – the demands of their customers,” Zenmonics founder and CEO Riaz Syed in the release. "ChannelUnited provides a unified experience across customer- and employee-facing channels that supports common banking transactions in an efficient manner.”

"Our partnership with Zenmonics delivers an experience that replicates that of the smartphone for in-branch banking customers," Source Technologies CEO Keith Hamilton said. "Additionally, the channelUnited Kiosk enables financial institutions to better track peak customer times and types of transactions being conducted."