News

Outsourcing gives six small CUs their 'own' ATM

Six small Southern credit unions have deployed their first-ever ATM, through agreements with Houston-based outsourcing provider Dolphin Debit.

September 22, 2014

Six small Southern credit unions have deployed their first-ever ATM, through agreements with Houston-based outsourcing provider Dolphin Debit.

In a news release, Dolphin named six "first-timer" CUs in four states:

• In Florida — Everglades Federal Credit Union;
• In Mississippi — Ferguson Federal Credit Union and Meridian MS Air National Guard Federal Credit Union;
• In South Carolina — Abbeville Community Federal Credit Union, South Carolina and Greater Abbeville Federal Credit Union, South Carolina; and
• In Texas — Cabot & NOI Employees Credit Union.

Dolphin Debit said in the release that all six knew they wanted and needed a machine, but cost and management presented obstacles.

"Beyond the often prohibitive costs, small credit unions often lack the experience and skills needed for owning and operating their own ATMs," said Ben Allen, president of Dolphin Debit. "That's why our approach is to handle every aspect of ATM operation, from purchase and installation to maintenance and compliance upgrades."

"Most companies want to sell you an ATM, and we couldn't afford it," said Abbeville Community FCU CEO Denise Ashley.

The decision to outsource has paid off, she said. "We have already had some people follow through on their promise to bring us their business, with several new accounts opened."