September 6, 2016
Nautilus Hyosung America and Flushing Bank of New York have announced the expansion of their partnership as the bank continues to transform its branch model.
Recently, the bank opened two new branches that feature Hyosung MX8800 technology. The assisted self-service device allows customers to perform routine banking transactions on their own or with the help of a branch associate, if needed.
The bank customized the MX8800 to perform virtually all of the same transactions that can be processed with a traditional teller, including cashing checks to the nearest dollar, four denominations of bill selection and depositing checks with cash back.
The bank has begun to adapt its existing branches to this model and plans to implement it in new branches as well.
"We've been able to improve the efficiency and service delivery of our new branch openings, in part by utilizing Hyosung's customized technology," said John R. Buran, president and CEO of Flushing Bank. "We've seen tremendous acceptance and interest in the branch model we've developed and look forward to expanding this to our other branch locations."
"We're proud to be implementing the next generation of banking technology alongside our partners at Flushing Bank," said Nancy Daniels, chief operating officer, Hyosung. "The solutions we're deploying today have allowed our customers to rewrite the way they manage their people, process and technology."
Hyosung Americas is a global human experience maker that bridges the physical and virtual worlds. We do this by harnessing our unique combination of a manufacturer’s soul with an innovator’s mindset to build a platform of integrated products, services, and ideas that improve life’s day-to-day interactions for everyone.