News

New Fiserv account processing solution gets the nod

March 20, 2012

Fiserv Inc., a provider of account processing services for financial institutions, has announced that Northrop Grumman Federal Credit Union has selected Fiserv's new Acumen account processing solution with in-house delivery. Gardena, Calif.-based Northrop Grumman operates 17 branches in six states and serves nearly 50,000 members.

Acumen's workflow processes, which are designed to enable management of decentralized operations and the technology architecture of Acumen were key factors in their decision.

"When we evaluated Acumen, it was evident that its intelligent design would deliver a higher level of business agility to help us move more quickly to adapt to market changes and update our operations," said Matt Herbert, president and CEO, Northrop Grumman FCU. "The capabilities of Acumen are well suited to help us improve efficiency, even in the decentralized structure of our credit union. The workflow processes enable our staff to virtually manage branches more effectively, efficiently and consistently." 

Northrop Grumman will also use Fiserv products Nautilus Enterprise Content Management for document imaging, Prologue for financial management and Vantage Risk and Budgeting Manager for asset liability management. 

"Acumen was developed as a modern account processing alternative for large, progressive credit unions like Northrop Grumman. By leveraging the capabilities of the most advanced technologies, Acumen can enable credit unions to generate real time triggers and alerts and build custom rules and wizards that create unique and positive experiences for their associates and members," said Mark Sievewright, president, Credit Union Solutions, Fiserv.

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