News

NCR sets up ATM monitoring center in Egypt

July 3, 2012

Uncertain conditions in Egypt have not discouraged NCR from pursuing growth there. The company has established a managed services center in the country that allows Egyptian Banks to monitor ATM withdrawals and deposits.

Osama El-Sayed, general director of NCR in Africa, told the Daily News Egyptthat the managed services center currently monitors 1500 ATMs for 10 banks. Monitoring allows the FIs to track the level of funds at their machines, helping them keep their ATMs more reliably available, he said.

El-Sayed told the Daily News that NCR owns 12 facilities in Egypt that specialize in manufacturing and maintenance. Depending on the nature of a breakdown, the company an repair a machine onsite or send it to a repair and maintenance center. He said that during the political uprising in the country last year, 250 machines were damaged and two machines were stolen and have not been recovered.

NCR ATMS account for 91 percent of the Egyptian market, El-Sayed told the Daily News that automated deposit machines are especially popular and make up 25 percent of machines in service in the country.

"Cash deposits are one of the services that have been received well, and the service is available all over Egypt," El-Sayed said. "The deposit services also allow for individuals and government entities to pay various bills."

For more on this topic, visit the manufacturers research center