News

NCR rolls out new account service terminal for European markets

November 17, 2016

NCR Corp. has added new account service systems to its portfolio with the NCR SelfServ 19 Print and NCR SelfServ 19 Select. The terminals, which feature a modern design and a focus on ease of use, are available in selected markets across Europe, according to a press release.

NCR SelfServ 19 terminals feature contactless access to all functions, as well as scanning of transfer forms or pre-loading transfers by automatically populating invoice details via the QR code reader.

Video capability provides for the future addition of fully integrated cameras to enable video assisted-services. A paper load monitor provides proactive refill alerts.

"Our account service terminals offer innovative technology to both banks and customers," said Wolfgang Kneilmann, NCR vice president of financial services for Eastern Europe and Russia.

"Banks are increasingly focusing on state-of-the-art infrastructure to give them a competitive edge. Functions such as the contactless card reader and video functionality provide customers with new service options."

Among the first customers to implement the SelfServ 19 is German regional bank Raiffeisenbank Muenchen-Sued, which has added the statement printer and self-service terminal as integral elements of its newly opened "innovation branch office" in Munich.

"The NCR terminals really underscore the look and feel of our innovation branch office," said CEO Heinz Schneider. "The new product line is streamlined and perfectly complements our concept of 'simply different banking."