News

NCR powers nearly half of mobile apps receiving Navigator awards

September 7, 2017

Out of more than 7,000 U.S. financial institutions that offer a mobile banking solution, 291 were recently selected as Retail Mobile Banking Navigator Award winners by data analytics firm FI Navigator.

Of those, nearly half (46 percent; 133 FIs) are powered by Digital Insights technology from NCR Corp., according to a company press release.

FI Navigator evaluated mobile banking apps based on criteria that included features, access, payments, fraud management and easy-to-access support and information. The company also analyzed mobile adoption and customer enrollment data, as well as customer satisfaction and impact ratings.

NCR-powered mobile banking apps scored an average app rating of 4.7 on a five-point scale, the company said.

"We've been thrilled to see the kind of best-in-class, engaging and satisfying mobile experiences that our customers are bringing to their users, and are delighted to see so many of them being recognized amongst this select group of top performers," NCR Mobile Product Leader Dan Weis said in the release.

View the full list of Retail Mobile Banking Navigator award recipients.