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Louisiana credit union rolls out Consumer Source Capture
November 3, 2009
Fiserv Inc., a global provider of financial services technology solutions, has announced that Louisiana-based Jefferson Financial Credit Union has implemented Fiserv's Consumer Source Capture solution. JFCU is a $180 million full-service financial institution serving more than 25,000 members with five locations.
Consumer Source Capture from Fiserv enables customers to scan images and make deposits from their home or small business-based devices.
Using JFCU's online banking portal, consumer source capture from Fiserv leverages existing security methods for login IDs, passwords and data encryption during image and data transfer. Members can use their existing scanner hardware since virtually all office scanners, including flat bed and all-in-one printer/scanner/fax machines, are supported.
JFCU provides a streamlined member experience by deploying Consumer Source Capture through its online banking portal, @net for Advantage from Fiserv, and also utilizes Premier from Fiserv to generate Check 21-compliant output for transit, achieving a fully integrated image capture and processing solution.
"We are receiving very positive feedback from our members who are using Consumer Source Capture from Fiserv," Mark Rosa, president and chief executive officer of Jefferson Financial Credit Union. "We anticipate a rise in deposits, more cross-sell opportunities and increased customer satisfaction as we move more member activity to an electronic channel. We've already had 56 members sign up for consumer capture."
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