Branch Transformation

Kuwait International Bank taps Diebold Nixdorf for ITMs

Photo: Diebold Nixdorf

July 9, 2025

The Kuwait International Bank partnered with Diebold Nixdorf to install ITMs at select branches. With these devices, the bank will provide a variety of self-service banking services such as video banking, check deposits and more, according to a press release.

These ITMs can handle larger cash withdrawal and deposits along with instant debit card printing. Customers can also update Civil ID information on the ITM.

"Our new ITMs represent a significant step forward in our commitment to deepening customer relationships by delivering a banking experience that aligns with today's modern lifestyles. By leveraging Diebold Nixdorf's innovative technology, we are offering advanced self-service options that are more convenient and efficient. This advancement reflects our continued efforts to elevate customer service standards in the country and reinforces our core promise to be a true 'Bank for Life,'" Nawaf Al-Khrayef, deputy general manager of retail banking at KIB, said in the release.

"We are excited to partner with Kuwait International Bank to provide their customers with a modern and convenient banking experience, all in one convenient location. Diebold Nixdorf's ITMs are easy to service and offer a suite of advanced capabilities that empower KIB to meet the evolving needs of their customers," Habib Hanna, managing director, Middle East, Diebold Nixdorf, said in the release.

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Diebold Nixdorf

As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.

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