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JoFiCo taps Diebold Nixdorf to manage ATM network
February 13, 2020
Diebold Nixdorf has signed an ATM as a service agreement with JoFiCo, a joint venture created last year by four Belgian banks — Argenta, AXA Bank, Crelan and vdk bank — and bpost, to manage its ATM network from end to end, according to a company press release.
Diebold Nixdorf AllConnect ServicesSM is providing the hardware, software, maintenance and managed services as well as operating the entire fleet for each participating bank of the joint venture, which includes an installed base of approximately 1,560 existing ATMs. The ATMs will run on a single software platform, DN VynamicTM, which enables the banks to stay connected to their consumers by delivering personalized interactions and continually innovating and evolving their self-service experience.
Over the next few years, Diebold Nixdorf will gradually replace older units with new DN Series ATMs that include a mix of cash out and cash recycling units, and upgrade the remaining ATMs to Windows 10. DN Series provides seamless connectivity by leveraging IoT technology and was designed with the most robust security innovations as well as the smallest footprint in the industry, Xavier Bianne, vice president of Banking, Eurasia West at Diebold Nixdorf said in the release.
"Our ATM as a Service program enables each of the banks participating in this joint venture to optimize internal operations and minimize the total cost of ownership all while ensuring their consumers remain delighted with their self-service experience. Each of the partners participating in the joint venture will retain its own commercial strategy and brand identity while providing consumers with the convenience, security and access to cash they require," he said.
Elke Hendrix, president of JoFiCo, said the ATM as a service strategy allows the banks to join forces and offer a high-quality service to clients in the long-term optimizing cash management.
"JoFiCo awarded the full span of services to our long-time partner Diebold Nixdorf because their approach allows us to continually evolve the consumer experience," Hendrix said.
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Diebold Nixdorf
As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.
