News

INETCO releases new ATM-monitoring platform

March 28, 2011

INETCO Systems Limited, a transaction-monitoring company for the ATM, banking and card-processing industries, today announced the release of its Insight 4.7 software platform that enhances existing ATM monitoring tools.

With the INETCO Insight 4.7 platform, it is possible to integrate detailed transaction intelligence within ATM monitoring solutions, such as NCR Gaspar Vantage and NCR APTRA Vision. The integration provides users with a holistic view into the performance of their entire ATM network infrastructures, company officials said. Customers who use Gasper Vantage or NCR APTRA Vision can now monitor key performance indicators to proactively identify network outages, payment switch delays or individual ATM performance issues before they affect transaction completion times and approval rates.

"The transaction intelligence gathered by the INETCO Insight platform enriches existing ATM monitoring tools by highlighting performance information that has previously been invisible to many banking and independent ATM deployers," said Robert Johnston, marketing director for ATM software at NCR Corp. "Aligned with APTRA Vision and Gasper Vantage applications, financial institutions can gain meaningful business intelligence from their assisted and self-service channels by combining business and operational data automatically—a correlation that previously would have had to be carried out manually."

In addition to providing support for NCR Gasper Vantage and NCR APTRA, INETCO Insight 4.7 also offers decode support status monitoring and increased throughput.

The product's release signals INETCO's readiness to extend its business transaction management solutions beyond high volume payment-processing environments by simplifying integration with leading network and application-monitoring consoles, said officials of INETCO, which is based in Vancouver, British Columbia.