News

Glory deploys TellerInfinity in AFCU headquarters

August 5, 2016

Glory Global Solutions announced that its TellerInfinity assisted service solution has been installed at the America First Credit Union Innovation Center in Salt Lake City, Utah.

"AFCU and Glory share a dedication to providing remarkable member experiences," said Chris Reagan, president of the Americas at Glory Global solutions. "This common goal, combined with Glory's global engineering commitment has driven a unique partnership. By letting members and clients 'into the lab,' the new Innovation Center demonstrates AFCU's commitment to putting the consumer at the center of their branch transformation."

The AFCU installation runs Antuar inBranch Kiosk software, with teller assist capability driven by Antuar inBranch Transact, which features a tablet-based interface that Innovation Center can use, as needed, to help customers with self-service transactions.

America First will test several channel experiences in the Innovation Center in order to give members a say in future enhancements to the user experience at all of the CU's 120 locations, according to the release.

"We are dedicated to providing innovative solutions and the best experience possible to our members," said AFCU President and CEO John Lund.  "We value our partnership with Glory Global Solutions and are excited about TellerInfinity. It will provide a transformative approach to member engagement within our Innovation Center and is clearly aligned with our innovative strategies."