News

Fractals update delivers intelligent card, e-banking fraud detection

In addition to financial transactions, Fractals monitors nonfinancial details such as login attempts, personal data changes and creation of new recipients — all potential fraud indicators.

November 5, 2015

NCR Corp. has released the latest version of its Fractals enterprise fraud detection solution. According to a company press release, this version delivers new eBanking fraud detection, new fraud management features and an enhanced user interface.

NCR said that the new release incorporates the company's responses to requests from the Fractals customer base.

Fractals' new e-banking channel brings the intelligent fraud detection functionality of Fractals to the Internet and mobile banking NCR said. In addition to monitoring financial transactions, Fractals monitors nonfinancial transactions such as login attempts, changes of personal data and creation of new recipients — all of which might indicate fraud on an account.

The latest version also enables more flexible batch fraud tagging and simpler and faster access to data across different perspectives in the system. This allows users of the system to stop fraudsters in their tracks, without damaging legitimate customer relationships, the release said.

NCR said it has enhanced its Fraud Intelligence Hub through the integration of two new external data providers for IP intelligence and device reputation. However, users of the system can integrate their own choice of data sources with a simple request.

Fractals enables clients to take control of their system without dependency on NCR to implement new rules. Instead, adjustments can be made as needed, without the need to turn to the vendor for every change, the release said.

"All too often, fraud tools are cumbersome and unwieldy, but we are determined instead to deliver the greatest possible flexibility and ease of use with Fractals," said Steve Nogalo, vice president of payments at NCR Financial Services. "[W]e have focused on an outstanding user interface, as well as a wealth of new features, designed to give the greatest possible support to those on the front line of the fight against fraud."