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Fiserv ranked No. 1 in e-bill payment

July 3, 2013

Fiserv Inc. has been recognized as the top online and mobile bill payment processor in a recent report by Aite Group, a financial services research firm. 

In the report, "Consolidator Bill Payments: A Vendor Update," Aite examines the market share and processing activity of leading consolidator bill payment processors in the U.S. between October 2012 and January 2013.

"Consolidator" refers to the bill payment method in which consumers pay a variety of bills via their banks' websites, as opposed to going directly to a biller’s site.

According to Aite Group, consolidator bill payments have grown in the past year, and represented nearly 16 percent of total U.S. consumer bill payments in 2012. Fiserv processed more than 1.5 billion transactions in 2012 — a 70 percent relative market share.

The Aite Group report also predicts growth in mobile payments and e-bill distribution, in which bills are delivered electronically to a bank’s website, again recognizing Fiserv’s significant market share.

Mobile bill payment — Aite Group estimates that mobile bill payments initiated via bank sites will grow significantly between 2012 and 2016, representing 20 percent of all consolidated bill payments by 2016.

E-bill adoption — Aite Group predicts strong growth in e-bill distribution, but from a small base, with the number of e-bills delivered expected to reach 418 million in 2016. Fiserv leads in e-bill distribution with a 94 percent market share, Aite said.

The Aite Group report concludes that the percentage of bill payments made through bank sites is set to grow over the next several years.

"There is still significant room to increase consolidated bill payments as existing users expand their use of the service and new users — including younger consumers who are just taking on bill payment responsibilities — adopt the service," said Tom Allanson, president of Electronic Payments at Fiserv.

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