News

Dolphin Debit adds 5 FIs to ATM management portfolio

January 9, 2018

Dolphin Debit, a full-service ATM management company, has been tapped to provide services for five financial institutions — including four credit unions and one community bank — in the South Central U.S.

A company press release said that the institutions range in size up to $159 million in assets, and include:

• Arkansas Best Federal Credit Union of Fort Smith, Arkansas, with 14,896 members and $124.7 million in assets.
• Alcoa Community Federal Credit Union of Benton, Arkansas, with 5,908 members and $43.9 million in assets.
• Ascension Credit Union of Gonzales, Louisiana, with 7,857 members and $62.6 million in assets.
• Combined Federal Credit Union of Hot Springs, Arkansas, with 1,972 members and $6.6 million in assets.
• First State Bank of Bedias, Texas, with $159 million in assets.

Arkansas Best had two ATMs in 2007 when it turned over operations to Dolphin Debit. The fleet has since doubled in size, and includes three ATMs situated in the facilities of select employer groups served by Arkansas Best.

"Our goal was to give our members better access and to free up my staff and me from having to deal with machine downtimes, constant updates and government regulations," Arkansas Best Member Service Manager Nancy Henry said in the release.

"The experience of Arkansas Best FCU is typical of so many of our client credit unions and banks," said Dolphin Debit co-founder Gary Walston. "They turn over management of those ATMs to us to free themselves of the burdens of updates and changing regulations, and to put someone else in charge of any necessary repairs. Then they can concentrate on their top priority, serving their members and customers."