News
Diebold next-gen ATMs enhance CU Vibe
May 9, 2013
Southeast Michigan-based Vibe Credit Union will soon offer the convenience of shared branching at the self-service channel with help from Diebold Inc. and Co-op Financial Services. The credit union's new Opteva ATMs will feature the Co-op NextGen ATM shared branching solution, which extends self-service convenience to members and non-members alike.
The solution lets members of CUs that participate in Co-op Shared Branching credit unions gain access to other credit union accounts or sub-accounts from Vibe ATMs. Further, users of the new ATMs will also have access Diebold deposit automation technology.
Headquartered in Novi, Mich., Vibe operates seven full-service branches throughout Southeast Michigan. Vibe is a Co-op shared branching institution. This means that Vibe members can gain access to their accounts at the ATMs of any other member of the shared branch network — and vice versa.
The shared branching feature can be added to any Diebold Opteva ATM, increasing CU members' ability to perform a variety of specialized transactions at more locations and with the ATM's extended hours of operation.
"Vibe is making banking easier for not just our members, but members of every credit union," said Derrick Barber, COO at Vibe Credit Union. "The shared branching ATM solution from Diebold and Co-op combined with the efficiency of deposit automation will help us further enhance self-service experiences for everyone."
Diebold will provide 13 new Opteva ATMs — 11 of them deposit-automated, shared branching terminals — across the credit union's branch network.
"Diebold's shared branch, deposit automation ATMs effectively extend Vibe Credit Union's branch hours by enabling a wider variety of transactions to be conducted at the low-cost self-service channel," said Mychal D. Kempt, vice president of North American operations at Diebold. "We're helping the credit union serve more members and deliver greater conveniences that are expected from full-service financial institutions."
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As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.
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