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Diebold merges Brazil, Latin America operations

The realignment, which takes effect immediately, will result in improved efficiency and customer service, the company says.

January 16, 2015

Diebold Inc. has announced a realignment of its Brazil and Latin America operations that will merge the two into a single division. The move is part of the company's ongoing transformation efforts, and will result in improved efficiency and customer service, according to a press release. Currently, Diebold employs approximately 3,300 people in Brazil and 2,500 in its Latin America division.

The change becomes effective immediately; Octavio Marquez, senior vice president and managing director of Latin America, will lead the operation. Joao Abud, president of Diebold Brazil, is leaving the company to pursue other interests, the release said.

"We are committed to continually improving our global operations, and are confident that merging our Brazil and Latin America operations will further advance our Diebold 2.0 transformation efforts," said Diebold Inc. President and CEO Andy W. Mattes. " This change will enable us to fully leverage our resources in Brazil for the entire region and unlock more opportunities to drive growth, improve efficiencies and reduce costs."

Recent market data from Retail Banking Research named Diebold identified Diebold as the financial self-service market leader in Brazil and Latin America, according, the release said.

Diebold began competing in the Latin America market through a joint venture in Mexico in 1988; the company entered the Brazil market with the acquisition of Procomp Amazonia Industria Electronica S.A. in 1999. 

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