News

DI buy yields rapid results for NCR

January 14, 2014

In December, when NCR Corp. announced its intention to buy digital banking services provider Digital Insight, the company said it saw an opportunity to serve a larger swath of the mid-market retail banking segment — including 700 Digital Insight customers that were not doing business with NCR. Less than a week after finalizing the DI deal, NCR has reduced the number to 699.

OceanFirst Bank, a $2.3 billion community FI serving central New Jersey — and a Digital Insight customer — has turned to NCR for omnichannel banking delivery, a news release from the company said. 

"NCR clearly has a vision for the future of omnichannel experiences in banking," said Joseph Iantosca, EVP and chief administrative officer at OceanFirst. " ... [w]hen we heard about NCR's intended acquisition of Digital Insight, we saw the benefit to consolidating our channels with a single vendor that could deliver both digital banking and self-service technologies."

OceanFirst will install more than 20 NCR SelfServ ATMs with scalable deposit module, as well as NCR marketing software to help personalize the ATM customer experience and deliver targeted promotions over the network.

"When we announced our acquisition of Digital Insight, we knew that many banks would see the value in delivering a holistic omnichannel experience to their customers," said Brian Bailey, vice president of marketing and strategy, NCR Financial Services. "OceanFirst Bank sees the opportunity for banking channels to operate outside of existing silos, and NCR is uniquely positioned to deliver that type of experience."

OceanFirst Bank is working with RMC ATM Solutions, an NCR solutions provider serving FIs in New York, New Jersey, Pennsylvania and Connecticut.

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