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Customers of Polish bank can get a loan at the ATM

January 9, 2014

Talk about self-service. Warsaw, Poland-based Bank Millennium added a service last month that allows bank customers to take out a small personal loan with a visit to the ATM. A Bank Millennium press release said the service is the first ever of its type. 

According to Ricardo Campos, director of the electronic banking department at Bank Millennium:

Our customers can now get a cash loan in a few moments without the need to present any documents, using the option 'Special Offer for Me,' which is displayed on the ATM screen.

This is a service which is unique in Poland and Europe, as well as worldwide, to the best of our knowledge.

By expanding ATM functionalities, we offer cash loans to our customers through as many as five channels — branches, Internet banking system, TeleMillennium, mobile application and the ATM network. 

The new offer targets selected customers who have had a current account for at least six months and who regularly transfer money to their account (e.g., salary transfer) and make active use of the Millenet system as well as Bank Millennium ATMs.

Qualified customers can get a cash loan of up to 2,000 zloty ($650.51) for a term of 24 months through Bank Millennium ATMs. Loan proceeds are distributed within a few minutes to the bank account linked to the card being used in the ATM transaction. 

Said Campos:

We want customers who use Millennium ATMs to have the possibility of not only withdrawing cash but also to have the availability of an offer dedicated to them, because this is a frequent channel of interaction with the bank.

This approach is fully in line with our motto 'Traditional Banking with a Modern Twist.'

Read more about ATM innovation.