News

CUSO, CU association sign processing, call center pact

March 16, 2017

Credit union service organization PSCU and the MD-DC Credit Union Association have announced an agreement covering credit, debit and bill payment processing services, as well as contact center support for 133 credit unions in Maryland and the District of Columbia, and the 2.1 million members they serve.

"This partnership will help our credit unions more effectively compete, grow and serve their members," Association President and CEO John Bratsakis said in a press release. "PSCU's industry leadership, depth of resources, risk management practices and commitment to new payments technologies like EMV, digital wallets and analytics give MD-DC CUA credit unions a significant competitive advantage in the communities they serve."

According to the release, PSCU gives member CUs the opportunity to become early adopters of technologies such as EMV chip cards and digital payment methods such as Apple Pay, Android Pay and Samsung Pay, which involve the coordination of many moving parts and multiple partners. 

The agreement with MD-DC CUA represents the sixth partnership PSCU has forged with credit union leagues and associations. Others include the Credit Union Association of New Mexico; the Cooperative Credit Union Association; the Credit Union League of Connecticut; the Pennsylvania Credit Union Association; and the Indiana Credit Union League.