Bank / Credit Union

Chemcel Federal Credit Union selects Cardtronics for ATM managed services

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February 10, 2021

Cardtronics, an ATM owner and operations company, has announced Texas-based Chemcel Federal Credit Union selected Cardtronics to provide turnkey ATM Managed Services. This long-term agreement provides complete ATM outsourcing for the CFCU network branch for both in-branch and off-premise ATMs, according to a press release.

CFCU offers a full range of financial services to members, and by outsourcing its ATM ownership, operations, and management to Cardtronics, CFCU can focus more on customer experience and less on day-to-day operations as a critical component of its retail banking strategy.

"The decision to outsource ATMs and the ongoing responsibility to maintain a limited fleet was driven by the fact that this product, while essential, was not core to what we do best," Michael Engel, President and CEO of Chemcel Federal Union said in the release. "Partnering with Cardtronics enables CFCU to devote more time and staff resources to core products such as checking accounts and loans. Cardtronics' ability to manage the required servicing and upgrades, plus the fact CFCU has had a highly positive relationship with Cardtronics, made the decision simple."