News

Chase to open 90 branches in 9 new markets starting this summer

March 20, 2019

Chase plans to expand its retail branches into nine top U.S. markets in 2019, while continuing to open dozens of new branch locations in greater Washington, D.C, Philadelphia and Boston. 

In a news release, the bank said it expects to open as many as 90 new branches in new markets and hire up to 700 employees by the end of the year. Approximately 30 percent of branches will be in low-to-moderate income communities. 

Retail branch openings will begin this summer in markets that include: 

• Charlotte, North Carolina
• Raleigh, North Carolina
• Greenville, South Carolina
• Kansas City, Kansas
• Minneapolis, Minnesota
• Nashville, Tennessee
• Pittsburgh, Pennsylvania
• Providence, Rhode Island
• St. Louis, Missouri

Chase will enter each city with a mix of full-service and digital-first branches featuring modern design elements and open, collaborative spaces. 

Customers will also have access to cardless ATMs that can perform more than 70 percent of teller transactions, and complement the bank's mobile and online channels.

Chase also plans to add branches in new locations close to large universities, including Auburn University in Auburn, Alabama, and the University of Nebraska in Lincoln, Nebraska, with plans to expand into these states more broadly in 2020.  

"This expansion marks a major milestone for our firm by allowing us to serve more customers, small businesses and communities across the country," Thasunda Duckett, CEO of Chase Consumer Banking, said in the release. "To us, this is so much more than building branches. This is about new customer relationships, better access to credit, and local jobs." 

The bank announced last year that it planned to open 400 new branches and hire as many as 3,000 employees in new markets over the next five years.

Currently, Chase serves 62 million households and more than 4 million small businesses across the country.