News

Cardtronics signs ATM service agreement with NCR; includes Gasper monitoring

August 2, 2004

DAYTON, Ohio - NCR Corporation (NYSE: NCR) has won a services contract with Cardtronics, the nation's largest owner/operator of ATMs. The services agreement provides complete maintenance services on 3,250 NCR ATMs deployed nationally by Cardtronics.

Michael Clinard, chief operating officer of Cardtronics, said in a news release, "NCR's new High-Availability ATM Service Environment really sealed the deal for us. In our business, ATM availability is directly related to customer satisfaction. With their new ATM service delivery infrastructure, we ensure that our customers will experience maximum ATM availability."

Under the terms of the agreement, Cardtronics will deploy a new Gasper Vantage system in its new network operations center in Houston. Gasper is a unit of NCR's Financial Solutions Division and a provider of software specifically tailored to solve self-service management issues.

"Cardtronics has been one of our pilot customers for our new High-Availability ATM Service Environment," said Van Aggelakos, vice president of customer services for NCR's Financial Solutions Division. "This new ATM service solution includes NCR's patented Self-service Diagnostic Gateway. With the addition of the new Gasper Vantage system, Cardtronics will now have in place one of the most sophisticated, high-performance ATM service environments in the world."