News

Aloha Pacific outsources debit processing and ATM servicing

February 17, 2012

Aloha Pacific FCU is expanding its relationship with CO-OP Financial Services to include debit processing and ATM terminal driving services, according to a news item at cuinsight.com. The move is expected to enhance operational efficiency and member convenience, the article said.

Aloha Pacific is the third largest credit union in Hawaii, with $714 million in total assets and 38,327 members. CO-OP Financial Services has 27 credit union clients in Hawaii and provides member access to more than 28,000 ATMs nationwide. As a result of the agreement between the two, CO-OP Financial Services will handle all processing of signature and PIN debit transactions by Aloha Pacific cardholders and manage the CU's fleet of 40 ATMs.

“We decided on CO-OP for debit processing and terminal driving because of their exclusive focus on serving credit unions, their strategic direction, and vast array of payment products and services,” said Rand Yamasaki, vice president and controller for Aloha Pacific FCU. “We look forward to working with CO-OP to meet our ever-changing member expectations and needs.”

For more information on this topic, visit our outsourcing research center.